Having been a member for some 15 months I must say what an absolute plesaure it is to visit the Spa. The four 'frontline receptionists' Sarah, Pauline, Nichola & Jackie are so lovely, always greeting you with a cheery smile and some kind words to brighten the day, whether it;s 1st thing in the morning or towards the end of the day.
The real reason for this e-mail is to compliment Miss Rachel Storey, one of the massage therapists. I have now had two treatments with this lady, who has provided exceptional massage treatments, which, somehow, relieves stress & tension without any pain whatsover.Rachelis a real credit to The Spa. Her trainer, Verna, must be complimented on her training techniques, but Rachel herself is unbelievably good, with a polite, kind & caring attitude, where nothing is too much trouble. I am already eagerly anticipatiing the 'Spa Day' treatment on 29th July.
Thankyou to each & everyone of you for all your kind help & attention & for making each visit such a pleasure.
With kind regards & Best wishes.
Last Friday (29/07) I had the pleasure of experiencing your 'Summer Madness' offer. I have to say I am now running out of superlatives regarding the treatments & service at the Spa. Firstly grateful thanks to Nichola & Sarah for all their help & assistance with the booking.
Next is Jackie who kindly took the time & trouble to remove my St Christopher chain & pendant. The fact that I felt comfortable enough to request this speaks volumnes of the friendliness of the Spa staff.
Pride of place though, is reserved for Rachel for an incredible 90 minutes worth of treatments. Unbelievably good & exceptional doesn't even come close & I was still totally relaxed on Sunday evening!! I have already booked for August, although sadly not quick enough for the 'four treatments for the price of three' offer, unless there is anything you can do, of course!!
The lunch was lovely & provided a fitting end to a most wonderful morning.
Finally, a sincere apology to Pauline for me having the audacity to eat all the the delicious chocolate cake!!
I look forward to repeating this experience again on Wednesday 24th August.
Once again, many thanks to you all.
With kind regards & best wishes.
In June of 2007, I sustained a serious spinal injury, which left me paralysed from the chest down. After ten weeks of hyperbaric treatment and physiotherapy I was able to walk with aid of two walking sticks, all be it, not very well. I was then referred by the NHS to the Portland Spa, to continue my re-hab.
Mike Young and his staff worked out a programme for me to aid my recovery. This involved lots of balancing exercises and work on my back, legs and core to assist me in standing and walking. After six weeks of this treatment I was able to walk without sticks for most of the time.
The help and guidance they gave me, I feel provided invaluable assistance in the aid of my recovery, and for that I will always be grateful.
We have been members for almost 12 months now and go 4 or 5 times per week.
All the staff is very helpful and friendly and the spa has everything you need, both to keep fit and to relax.